Coronavirus Resources for New Mexicans
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Do you have symptoms of COVID-19, such as a fever, dry cough, or shortness of breath? If so, the state of New Mexico urges you to call the New Mexico Department of Health COVID-19 hotline: (855) 600-3453.
On this page:
Coronavirus in NM: What you need
Official orders and instructions
All New Mexico public schools are closed for the remainder of the school year
Gov. Michelle Lujan-Grisham ordered all New Mexicans to stay home until April 30.
The stay-at-home order prohibits gatherings of five or more people.
All non-essential businesses are closed.
People can leave home for essentials, such as to buy food or medication. But they must comply with social distancing (staying at least 6 feet away from other people).
Restaurants and bars are closed for dine-in customers. They can still offer takeout and delivery services.
People are allowed to be outside, including to exercise, but must comply with social distancing and stay at least six feet apart from other people.
People should wear cloth, non-medical face masks when traveling outside the home for essential outings.
The state of New Mexico has also...
... limited nursing home visitation (issued March 13).
... closed casinos and restricted hotel and motel operations (issued March 19).
... prohibited non-essential health care and dental services to conserve personal protective equipment for COVID-19 workers (issued March 24).
... regulated the sale and distribution of personal protective equipment (N-95 masks, etc.) due to COVID-19 related shortages (issued March 24).
National and Global COVID-19 Resources
- Johns Hopkins University offers real-time COVID-19 information about cases, deaths, and recoveries.
- The Centers for Disease Control
General information and health guidance
Detailed CDC tally of U.S. cases, updated daily
The CDC’s rules for handwashing and using sanitizing gel
- The COVID Tracking Project provides a comprehensive log of COVID-19 data on cases, tests, hospitalizaitons,
and deaths in the U.S., updated daily.
- Wondering how prepared your county is to handle the outbreak? Check out this COVID-19 readiness map,
courtesy of Stat News.
- Experiencing COVID-19 symptoms and wondering if you should seek medical attention? Take the Center for
Health Journalism's "When should I get care for COVID-19?" assessment below:
in NM by the numbers
Updated daily with the latest figures from the New Mexico Department of Health.
context to consider
pandemic history, research, and simulations
- This viral simulation from the Washington Post illustrates the potential effects of following varying levels of
social distancing measures in slowing the spread of the disease.
and countless other topics.
- Visual Capitalist puts the COVID-19 outbreak in the context of other significant pandemics throughout history in this infographic.
for new Mexicans
affected by covid-19
COVID-19 news and information resources
protect yourself, your family, your home, your business, your employees, and your community.
- KOB-TV’s free livestream offers breaking news and live local news updates
NMDOH informational resources:
- A listing of the state’s public health emergency orders.
The state’s complete list of essential businesses is here.
- Coronavirus Health Hotline: 855-600-3453 (for health-related questions)
For non-health questions: 833-551-0518
- Stay at home and isolation guidance available here
(trained advocates answer calls 24/7/365, toll-free and confidential)
COVID-19 testing locations in NM
This map shows every COVID-19 testing location in New Mexico provided by the NMDOH. Click an icon to find additional information regarding each location. Hours at these facilities are subject to change; contacting locations prior to visiting is recommended.
For the NMDOH's list of testing sites: https://cvprovider.nmhealth.org/directory.htm
General aid services
- The state of New Mexico maintains a list of childcare, food, jobs, healthcare, housing, utilities, legal help and financial hardship resources, available here.
- The United Way of Central New Mexico’s 2-1-1 hotline offers information and referrals to people in need.
- Catholic Charities offers a wide array of resources, available by clicking here. The site addresses housing and legal assistance, mental health, utility payments, food assistance, public transportation, and more.
- Unemployment insurance claims are handled by the New Mexico Department of Workforce Solutions. For information about benefits, visit www.dws.state.nm.us
- People who have lost their jobs due to the outbreak are urged to file unemployment claims online at jobs.state.nm.us. Expect long delays if you use the phone line.
- NM unemployment phone line: 877-664-6984
- To reduce call volume, people are asked to:
Call on Mondays if their Social Security number ends in 0 through 3;
Call on Tuesdays if the last numbers are 4 through 6;
Call on Wednesdays if the numbers are 7 through 9. Applicants who miss calling on their specified day can call on Thursdays and Fridays.
- This video from the New Mexico DWS explains how to apply for unemployment insurance benefits in New Mexico:
Food banks and meal pick-up locations for students
- Information on meal pick-up locations for students who are out of school:
The state of New Mexico's list of meal pick-up locations for children.
The New Mexico Out of School Time Network also maintains a list of meal pick-up locations here.
- Senior Food Hotline: 1-800-432-2080
- Find a food bank near you at https://www.rrfb.org/find-help/find-food/
- Roadrunner Food Bank has food assistance phone lines: call (505) 349-5340 or (575) 523-4390 for more
Housing and legal assistance
- Evictions in New Mexico have been paused for tenants who are unable to pay rent due to COVID-19. For
help, contact New Mexico Legal Aid online or by phone at (505) 633-6694.
- Senior Citizens Law Office: 505-265-2300
(for residents of Bernalillo, Sandoval, Valencia and Torrance counties aged 60 and older)
- New Mexico Legal Aid also helps with other legal problems regarding housing, income, medical care,
family safety, and domestic violence.
Domestic violence/abuse hotlines
All services listed below are free and confidential. Hotlines are open 24/7, every day of the year.
If you think you are in immediate danger, call 911.
TTY 1-800-787-3224 (for hearing impaired)
If it’s not safe to call, live chats are available online. Advocates can offer help in 200 languages.
If you’re unable to speak safely, text “loveis” to 22522. For live chat, go to loveisrespect.org.
Provides confidential services for undocumented immigrants and others.
Free online educational resources
- Bernalillo Public Schools created this list of free educational resources and activities for children, all
- NMPBS has partnered with Albuquerque Public Schools to support at-home learning for K-5 students and
their families with a program called APS@HOME
Watch it on KNME Channel 5.1, KENW Channel 3, KRWG Channel 22, and on the NMPBS
- The New Mexico Coalition for Literacy created a list of education and literacy programs in more than 200
communities around the state, including personal tutoring and classes.
Internet and phone service information
- All the major internet service providers and telecommunications companies in New Mexico have signed
the FCC’s “Keep Americans Connected” pledge.
That means they won’t charge late fees or terminate service for residents or small business customers who can’t pay bills due to the coronavirus. The waivers will be in effect until mid-May.
Apply for hardship waivers online or call your provider for details.
Among the services:
Spectrum and Xfinity are offering free wifi hotspots to anyone who needs them. For a map of Xfinity hotspots, click here.
Companies are waiving activation, upgrade, and cancellation fees. They’re suspending data usage limits or automatically adding usage data to your plan. Verizon and others are also offering free international long-distance calls to many countries.
ABQ Homeless Assistance Helpline: (505) 768-4357
For help related to shelter or homelessness, call (505) 768-4357 (HELP).
Alternatively, you can call 3-1-1, Albuquerque's non-emergency hotline. The 3-1-1 hotline can also be used to to report an issue such as abandoned encampments, needles, or trash.
HBO is offering free programming to stream on HBO NOW and HBO GO through the end of April.
The New York Times offers a variety of viewing guides, including:
The 30 best international TV shows of the 2010s.
12 recent Netflix series worth streaming
50 best movies to stream on Netflix
50 best movies to stream on Amazon Prime
Feeling an aria coming on? Every day, the Metropolitan Opera is streaming a free opera from its archives.
SiriusXM is offering free 3-month access to over 300 channels of news, music and information, through May 15.
Livestreamed music and virtual concerts are widely available for free (or at a very affordable price). Many involve fundraisers to help musicians or healthcare workers.
Pickathon offers “A-Concert-a-Day” videos, including top artists playing solo at home
The Kennedy Center YouTube channel features music, comedy, and other entertainment